Creating a Warranty Statement that Covers the Bases

Creating a Warranty Statement that Covers the Bases

The recent conversation around the shower door community has been about warranties. Providing customers with information about which things are covered under a warranty and which things are not is obviously important. Some shops don’t bother to provide a written warranty, but many do.  My tendency is to explain to my customers that hardware typically…

What is the Standard Size Gap?
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What is the Standard Size Gap?

Hi Chris, I’ve been reading through your blog and really appreciate all the information.  We’re having an issue with a glass shower door and fixed panel we had installed and would really like to get your opinion on the work done.  This is actually the second time they’ve installed the glass, the first time the…

Pre-construction Consultation Service to Deal with Shower Issues

Pre-construction Consultation Service to Deal with Shower Issues

My favorite part of what I do is meeting people and helping them achieve their goals for their bathroom remodels. It’s a lot of fun! Normally I’m called out to meet with a contractor or a homeowner when the shower is ready for glass. We go into the bathroom and look at it together. At…